Return & Exchange Policy

We aim to ensure customer satisfaction. If you are not fully satisfied with your purchase, you may request a return or exchange in accordance with the following terms:

1. Eligibility for Return & Exchange

Customers may request a return or exchange within 14 days from the date of delivery.

Items must be unused, undamaged, and in their original condition.

• All original packaging, accessories, and tags must be included.

• A valid invoice or order number is required.

2. Non-Returnable / Non-Exchangeable Items

Items that have been used, damaged, or altered due to misuse.

Products purchased during clearance sales or special promotions (if applicable).

Custom-made or personalized products.

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  Personal care or hygiene products once opened.

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3. Exchange Process

• Exchanges are subject to product availability.

• The replacement item will be shipped after the returned item is received and inspected.

• If the replacement item is unavailable, customers may choose a refund or an alternative product.

  Any price difference must be paid by the customer.